How do I get a refund from Asiana Airlines?
Asiana airlines understand every circumstance of the passengers and allow you to cancel the flight ticket and get a refund. You need to cancel the flight ticket online through the Asiana Airlines official site http://flyasiana.com, manage booking portal to avail to get a refund. Once you cancel the Asiana airlines flight ticket, you can proceed with the refund in the below format:
- First, you are required to visit the Asiana airlines official website http://flyasiana.com at any preferred search browser of your device.
- Then, you need to tap on the find my trip button given at the top of the screen to get into the Asiana airlines booking account.
- There, you need to enter the booking reference number, boarding date, and last name of the passenger.
- With this, you need to tap on the search button and get all the booking details on the new screen.
- You can see the multiple booking with Asiana airlines from which you need to select the flight you want to avail yourself of the refund.
- After that, tap on the get a refund button and proceed towards the new screen respectively.
- You need to fill out the displayed refund form by adding the necessary details like contact details, passenger information, canceled flight information, etc.
- Once you tap on the submit button, your form will be submitted, and get the refund confirmation message on your registered email id.
- Asiana airlines will review your refund request and credit it within 7-10 working days at your original payment source.
- If your flight is non-refundable, then Asiana airlines will issue the travel credit according to the flight value that you can use in a future purchase.
Get a refund from Asiana airlines:
Many passengers want to get a refund because of unexpected circumstances. In this issue, you can avail of the refund and cancel the flight ticket. Sometimes, Asiana airlines also delay or cancel the flight ticket for which you can avail yourself of a complete refund or reschedule your journey. According to the refund policy, you can only get the refund by filling out the online refund form if you have canceled the flight ticket or Asiana airlines canceled the journey. For more information, you can also connect with their customer service team and get the details of your flight refund.
Asiana airlines ticket refund policy:
To proceed with the refund, you must understand the key points of the refund policy and calculate your cost accordingly. Hence following is the detailed information regarding all the points of terms and conditions:
- If you want to acquire a complete refund, you must cancel the flight ticket within 24 hours of the purchase. To avail of the 24 hours rule, you must have purchased the flight at least seven days before the departure.
- If you apply for a refund after 24 hours, you need to pay the charges. The refund charges will be calculated according to the canceled flight ticket and the time left for the departure.
- Asiana Airlines will issue the travel credit for the non-refundable flight ticket that you can use in a future purchase.
- Some passengers met with an emergency or the death of a family member for which they cannot board the flight. In these circumstances, you can cancel the flight ticket anytime and get a refund by submitting proof of death or emergency.
- If you utilize a portion of your flight ticket and apply for the refund, Asiana will issue the refund for the unused part of the ticket after debiting the charges.
- If Asiana airlines delay the flight for up to 4 hours or cancel the journey because of the safety of the passengers, then you can avail of a complete refund for your journey.
- You need to fill out the refund form online at Asiana Airlines' website through my trips.
How long does it take to get a refund from Asiana airlines?
Once you apply for the refund online, Asiana airlines will issue it within 7-10 working days, according to the flight ticket. They will also send you the confirmation message regarding the issuance of a refund at your registered email id.
Moreover, you can also get through with their customer service team to know about the refund. They will help you to process the refund within less possible time to give ease to their passengers. You can find the multiple contact modes on their help page to connect with them.
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