How do I select seats on GOL?

A Comprehensive Guide to Selecting Seats on GOL Airlines

When considering air travel, choosing the right seat is the most important thing to enhance your comfort and overall experience. GOL Airlines understands the importance of seat selection and provides various options for choosing your seat. In this article, we will explore how GOL Airlines seat selection works along with some other related information and stay connected to have a smooth and beautiful journey at GOL. 

Ways to select seats on GOL Airlines

GOL Airlines allows its passengers to select their seats during the online booking process or later via the GOL website or mobile app. The Seat selection at GOL is subject to availability, so it is recommended to make your selection as soon as possible to secure your desired seat.

Step-by-Step Guide to Selecting Seats on GOL Airlines

  • Visit the GOL Airlines website or open the GOL mobile app.
  • Go to the option 'Find Travel' at the top Log into your account using the reservation number or ticket number, and click on 'To Enter.'
  • Navigate to the Manage Reservations option on the page.
  • Locate the specific flight you want to choose a seat for and click on "Select Seats." 
  • A GOL seat map will appear and display available seats on the aircraft.
  • Please select your preferred seat and click on it. The selected seat will be highlighted.
  • Review your seat selection then and confirm the selected seat. 

Select seats over the phone. 

You can also contact GOL customer service and request them to select the seat on your behalf. To do that, Dial the GOL hotline number a 1 855 862 9190 or 1-802-500-7022 ( available from 08:00 to 22:00, Mon-Sat (Brasília time) and follow IVR below to connect airline:  

  • Press 1 to choose the service language.
  • Press 2 to make changes to the flight booking.
  • Press 3 for seat selection and more services
  • Press 4 to cancel your flight 
  • Press 5 for special assistance.
  • Press * to talk with a GOL customer representative.

Select seats at the Airport: 

Apart from using the options above, you can also make seat selections by visiting the Airport if you don't get time. They meet the GOL staff at the ticket counter and request them to provide you with the desired seats. Share your booking details, and if the seats are available, they will select you. 

So you can use any of the options above to select your seat with GOL. However, there are certain terms and conditions also which you should follow during the seat selection process. Here are the highlights of GOL Airlines seat selection policy; go through it for the smooth best experience. 

What is GOL Airlines Seat Selection policy

GOL Airlines Seat Selection Policies - highlights 

  • Seat Availability: Seat selection on GOL Airlines is subject to availability. Some seats might have limited availability or be reserved for specific passengers, such as those with special needs or VIP customers.

  • Premium Seats: GOL Airlines also provides premium seats for extra legroom and comfort. You are required to pay a certain fee to choose these seats. During the GOL seat selection process, premium seats are clearly indicated, and you can select these to upgrade if desired.

  • Group Bookings: When you travel in a group, GOL Airlines tries to accommodate your group together if possible. However, you should make group seat requests in advance to increase the chances of getting seats together.

  • Changing Seat Selection: Mostly, GOL allows you to change seat selection after making the initial choice. However, the changes are subject to availability and applicable fees.


Selecting seats on GOL is a straightforward process that can significantly enhance your Air travel experience. Following the procedure explained above, you can select the preferred seats during the booking or later. Besides, remember to review GOL Airlines seat selection. Policies to avoid any hassle and inconvenience. For more information, you can also speak to the GOL support team directly and get assistance. 

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