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Pegasus Airlines Cancellation and Refund

Pegasus is one of the best service provider airlines, which are popularly known as Turkey-based airlines that offer the customers affordable and accessible booking tickets that include both refundable and non-refundable tickets. It is counted as a low-cost airline which is headquartered in Pendik, Istanbul. Now, if you have purchased a Pegasus airline refundable ticket, but due to an immediate change in plan, you have to cancel your reservation in the circumstances such as bad weather conditions, fault with the flight's engine, or it could be like lousy weather, the flight delay is going on interrupted.

Therefore, before you opt to cancel your reservation, you should get Pegasus Airlines cancellation policy guidance. You will get easy access to cancel your ticket and have guidance on money back from Pegasus airlines.

Tips to Pegasus airlines cancellation policy:

  • There is no penalty or cancellation charge at Pegasus Airlines if the ticket is canceled within 24 hours of purchase.
  • But if in the case you want to cancel or alter your flight ticket after 24 hours of booking, you will have to pay the cancellation charges for your itinerary.
  • On the other hand, if you cancel your ticket at departure time in an immediate situation, you will have to pay 20 to 50 percent more for cancellation compared to other days.
  • Refunds would not be eligible for the tickets whose refund form is filled after the flight departure as it will be counted as an offensive step by the customer.
  • Passengers who wish to cancel their ticket after the check-in process will have to pay entire fees for their cancellation ticket.

How Do I Cancel My Flight on Pegasus Airlines?

Once you have decided to cancel your booking on Pegasus airlines, you need to follow some basic and simple online steps to find easy access to cancel your reservation without any hustle.

  • For the first step, you need to visit the airline's official website.
  • After that, log in to the airline's account.
  • Now you move to the manage booking tab, and here enter the booking reference number along with the passenger's last name.
  • Next, select your reservation and click on modify option.
  • Further, here click on the cancel option, and there you have to describe the cancellation reason within 1000 characters and continue.
  • After which, you hit on the submit button. Then you will receive the confirmation mail within 24 hours of your cancellation.

Can I change my flight on Pegasus?

Often there are some plan changes of the traveler due to bad weather, or your co flyer is not accepting the destination you opted to travel to with Pegasus airlines. Therefore, passengers are provided with flexibility and elasticity to change their current destination without trouble. With the online process, you can ease your access to change your travel destination without any hassle or obstacle, as online, you can change your flight and pay for it. But before you change your flight, you must go through Pegasus Flight Change Policy, underneath which you will easily understand and learn about the terms and conditions for changing flights at Pegasus airlines.

  • Passengers are not permitted to make changes at Pegasus airlines before 24 hours of departure. 
  • Further, the changes to your details are allowed once per passenger; they have to make appropriate changes in the allotted time frame. 
  • Pegasus Airlines' flight change policy states that passengers can change their scheduled flight only if the requested flight is available.

So, beyond the flight change policy, now you must understand the procedure for change your Pegasus flight, for that, you will have to follow the online steps in your reference as established here in this section of the write-up. 

Yes, you can change a flight on Pegasus Airlines

Steps to change a flight on Pegasus:

  • You need first to visit the official website of the airline.
  • After that, tap on the login tab and provide the correct information. 
  • Now, open the manage booking tab, enter the booking reference number and the passenger's last name and click continue. 
  • Select your trip from the next page
  • There you have to select modify option.
  • Next, on the same page, you can change your flight destination date, time, and class according to your preference. 
  • After the change selection, you have to pay the change fee by selecting the most appropriate modes to pay
  • Now, at last, the airline's system will update your flight change within 24 hours, and in regards, a confirmation mail will be sent.

How do I get my money back from Pegasus?

If you wish to get your money for a canceled ticket, you will fill out the refund form for that instance. But to know the proper procedure to have your refunds via refund application, you must follow some basic steps as referred below for your assistance.

  • You need to open the official site page of the airline
  • After which, tap over the manage booking tab
  • Then here, enter your ticket reference number and last name of the passenger and search
  • Now select your flight from the tab and click on the refund application button
  • Next, enter the contact information of the traveler
  • After that, select your trip type and move forward
  • Further, you tap over the down arrow from where you will have to choose any one appropriate reason for refunds
  • Next to this description, the refund reason in about 1000 characters
  • Lastly, click over the finish button and receive a confirmation email regarding the refund application.

How long does it take to get a refund from Pegasus Airlines?

The time it takes for your refund process to complete would be around 7-10 working days. Suppose the online processes made the payment, and further payment is made via cash or check. In that scenario, you will have to wait for 20 business days. It will take approximately this much time because Pegasus airlines will go through your purchased ticket and complete your refund procedure with your request.

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